Building of your solution

Steps to build your solution

 

Suggesting the best appropriated and relevant solution has always been our overriding goal. To ensure a quality answer, your request will follow the steps below:

 

  • Customer’s needs understanding
    Adscientis focuses on the customer through a collaborative evaluation of his application requirements (User Requirements Specification - URS) in order to fully understand the needs and properly target the requirements
    .
  • Personalized answer
    The instruments and software modules choice takes into account all the customer’s expectations previously discussed and is thus totally tailored. 
     
  • Quote drawing up and validation 
    You will receive a quote mentioning the chosen solution, the price and the steps which would be followed.
     
  • Implantation of the device and training
    You will benefit from two training days including topics such as the preparation of the column, the measurements realization, the chromatographic data treatment…
     
  • Scientific support
    For questions related to the implementation, we support you free of charge within the first 3 months after the training. Likewise, the softwares’ updates are free during the first 5 years.
    We also suggest you a follow-up and a scientific support to develop new analysis protocols, to confirm the measurements or even to interpret the obtained results.